Specialty Oriental Rug Care Services at PSH
When it’s time to show your area rugs a little extra love, we’re here and ready to help! Professional cleaning is only the first step in restoring the original beauty of your rugs. To ensure the longest life possible, more specialized services are sometimes required.
Fiber Protector
Preventative care, like fiber protection, is a good idea! We offer two levels of protection at PSH for you to choose from.
Premium: Fiber ProTector™, innovative professional fiber protection specially formulated to repel stains and soil, provides UV protection, reduces static electricity, and helps inhibit mold and mildew growth. It does not affect the texture, appearance, or breathability of the fibers, will not alter fiber treatments such as fire-proofing or anti-static treatments, and will withstand a professional cleaning or two before requiring re-application.
Standard: A solvent-based fiber protection treatment that helps repel stains and assists in releasing soil during vacuuming and professional cleaning.
Hand Repairs
When area rugs get regular use, they will start to become worn and break down. PSH works with a local weaver artisan who handles all our repairs for us. Any pre-existing damage requiring repair will be brought to you attention and we’re happy to get you a quote to do the repairs!
- Holes
- Broken Corners
- Worn Fringes
- Unraveling Ends
- Frayed Edges
- Pet Chewed Bite Marks
Dye Bleed/Color Correction
Our color repair specialists can save many rugs that might otherwise be on the way to the trash. Let us provide a quote before you replace your rug!
Some of the most common culprits of permanent dye damage are:
- Flooding
- Harsh Over-the-Counter Spotters
- Improper Spot Cleaning/Drying
- Pet Urine Damage
- UV Fading
- Steam Cleaning
Custom-Fit Rug Padding
PSH Rug Care can provide your rug with a new custom-fit rug pad designed to help reduce wear, keep your rugs from shifting under foot, while also providing cushioning and an added level of protection for your floors beneath.
- Can be cut to fit the unique shape and size of your rug.
- Protects floors from scratches and dye transfer.
- Keeps area rugs in place and reduces creeping on hard flooring.
- Can be used on radiant-heat flooring.
- Firm cushioning at ¼” thickness.
- Washable and will last several years before needing replacement.
Moth Treatment
If you see signs of moth damage, please call us right away to inspect them. If necessary, we’ll contain and remove the affected rugs from your home and treat them here in our studio. After treatment, we’ll look them over for repair. If your rugs are going into storage, we suggest an additional moth repellant treatment before wrapping. In some cases, we may also recommend that you consult with a pest control company to treat your home.
Signs to look for:
- Tiny, beige flying moths
- Blotchy, bare pile after vacuuming
- Gritty debris on or under your rugs
- Wriggly larvae the size of a grain of rice
Wool Revitalizer Treatment
Wool area rugs can become dry over time, or the wool can become damaged by high pH cleaning, pet urine or other contaminates.
Our wool revitalizer treatment assists in repairing damaged wool, restores luster and shine, moisturizes and protects the wool fibers of your rugs.
Because the revitalizing treatment relies on keratin and ammino acids instead of lanolin, there is no chance of incurring a foul odor after treatment and rapid re-soiling is never an issue.
Specialty / Delicate Fiber Care
Through extensive training and years of experience, PSH Rug Care is able to safely clean and handle some of the most difficult fiber types found in antique Oriental and designer area rugs.
Wrapping
If your area rugs need to be stored or shipped, we offer different wrapping options to ensure the protection and cleanliness of your rugs after they have completely dried and had their final grooming.
Short-Term Storage: Rugs are photographed, rolled from end to end, tied secure, and wrapped in Kraft paper. This method is approved for up to 6 months of storage in a cool, dry space.
Long-Term Storage: Rugs are treated with a moth preventative, photographed, rolled from end to end, tied secure, wrapped in Kraft paper and then wrapped in puncture resistant Tyvec. This method is approved for up to 5 years of storage in a cool, dry space.
Storage
All area rugs must be picked up or delivered within 30 days of completion. Rugs left longer than 30 days will be considered abandoned.
Our customers are welcome to store their area rugs with us for up to 6 months. Any rug placed into storage at PSH Rug Care must first be washed, treated with moth repellant, and then wrapped.
Monthly storage fees will apply and vary from rug to rug based on their approximate replacement value.
Pick-Up / Delivery
PSH Rug Care provides three options for pick-up and delivery services:
Take-Up & Re-Lay: If you need help rolling your rugs up on pick-up or laying them out on delivery, or if your area rug is larger than 10’ x 14’, let us know in advance. We’re happy to send two technicians who will take care of it for you!
We do not move pianos, electronics, or heavy/oversized furniture pieces. For items like these, you will need to enlist the help of furniture movers.
Rolled & Ready: Roll up your rugs prior to our arrival and leave them where they are. We’ll send a technician to come pick them up. We will deliver them rolled up but will carry them into the rooms where they belong for you.
Please let us know if your area rug measures larger than 10; x 14’, we will need to send two technicians at our take-up & relay rate.
Cash & Carry: If you drive your area rugs to PSH Rug Care and come pick them up when they are ready, you are entitled to a discount on your cleaning with us! Just leave your rugs in the car when you arrive. We’ll carry them in for you!
FREE pick-up is available for our Memphis area customers whose rugs are rolled and ready for us! Call for details and to schedule your appointment today!
Contact PSH Rug Care – Your Clean Area Rugs Are Waiting!